Play responsibly and safely at mayn99
Gambling should be for fun and entertainment only. mayn99 provides tools and guidance to help you stay in control of your gambling.
Core principles of gambling
At mayn99, we always put our players' wellbeing first. Slots, live casino, football, and other games are designed for entertainment, and playing them responsibly matters. We are committed to helping every player stay in control of their time and spending.
Gambling is not a way to earn income. It should be seen as entertainment and fun. If any player runs into problems related to gambling, our support team is available 24/7 in Burmese.
The best approach is to keep your gambling within a budget you can afford. Do not play more than you can afford to lose. Do not borrow money to gamble. We sincerely urge you not to let gambling affect your relationships with your partner, family, or social life.
Player protection tools
These tools are available at mayn99 to help you stay in control of your gambling
Deposit Limits
You can set a maximum deposit amount per day, week, or month yourself. Once a limit is set, it takes effect immediately and any deposits above that amount will be blocked.
Time-Out
You can pause gambling for anywhere from 1 day up to 90 days. During this Time-Out period, account access and play are temporarily suspended.
Self-Exclusion
If you want to stop gambling for an extended period, you can request Self-Exclusion. Once requested through the support team, your account will be blocked for the specified duration.
Viewing Gambling History
You can check your gambling history and financial transactions at any time. These records help you understand your playing patterns.
24/7 Support
For any gambling-related concerns, you can reach our support team in Burmese at any time via Live Chat, or by email at [email protected].
Self-Assessment
Check in with yourself regularly to make sure gambling is still fun. Read the warnings on this page to help you spot problems early.
The minimum age to play at mayn99 is 21 years old. Anyone under 21 is strictly prohibited from playing.
Age 21 and above restriction
mayn99 uses a strict verification system to prevent underage play. Date of birth is checked at registration, and accounts found to have submitted false information may be suspended.
To keep children and young people away from gambling, we recommend that parents and guardians install parental control software on their devices.
Warning signs of problem gambling
If you notice any of the following signs in yourself, please seek help
- Do you keep playing to try to win back money you've lost — if you're covering losses with "one more try", you're getting close to problem gambling territory.
- Have you tried to stop gambling but can't — if you're finding it hard to control yourself, we can help.
- Are you borrowing money or spending more than you can afford to gamble — this is a warning sign to take seriously.
- Are you putting gambling ahead of your family, work or health — when the important parts of your life start to suffer, that's not a small warning sign.
- Are you hiding your gambling from others — if you're making excuses to avoid people and keeping it secret, it's time to take a closer look.
- Are you betting more and more the longer you play — be aware when your tolerance is building and you find yourself spending increasingly more.
How to use self-protection tools
Take control of your gambling yourself with these five steps
Log in to your account
Log in to your account through mayn99 Login and open Account Settings.
Find the Responsible Gaming menu
Look for the Responsible Gaming or gambling limits menu inside Account Settings. You can set your limits there.
Set a deposit limit
Enter a daily or weekly deposit limit in Kyat. It takes effect immediately, and any increase to the limit requires a 24-hour waiting period.
Request a Time-Out or Self-Exclusion
If you need a longer break, contact our support team via Live Chat and request a Time-Out or Self-Exclusion period.
Review your history regularly
Check your gambling history once a week and note whether you are staying within your budget.
Help contact options
You can reach us through any of these channels for any gambling-related issues
Live Chat support
The mayn99 Support Team is available 24/7 in Myanmar language. If you have a gambling-related problem, difficulty setting limits, or want to request Self-Exclusion, you can reach us immediately via Live Chat. Our team will handle your situation with confidence and openness.
Email contact
You can send gambling-related messages to [email protected]. Your personal information is kept secure with SSL encryption, and all communications are kept confidential.
Players in Myanmar — have fun safely
Use responsible gaming tools to enjoy mayn99 games with full control over your play